# GymLeads Help Center > Help center for GymLeads ## Getting Started - [Settings - for Owners and Admins](http://support.gymleads.net/en/articles/5702631-settings-for-owners-and-admins.md): A quick overview of every section in 'settings'. - [Getting Started](http://support.gymleads.net/en/articles/2223611-getting-started.md): A comprehensive guide to setting up your GymLeads account for Owners - [How to book GymLeads Webinars](http://support.gymleads.net/en/articles/4324742-how-to-book-gymleads-webinars.md): A guide on booking more training with GymLeads - [Getting Started for Sales Managers](http://support.gymleads.net/en/articles/437342-getting-started-for-sales-managers.md): A step by step guide for setting up GymLeads for your team. - [Getting Started for Salespeople](http://support.gymleads.net/en/articles/437343-getting-started-for-salespeople.md): A step by step guide for setting up your GymLeads account. - [Regions](http://support.gymleads.net/en/articles/5917764-regions.md): What regions are for and how to create them. - [Setting up your GymLeads account: A best practice guide](http://support.gymleads.net/en/articles/1548058-setting-up-your-gymleads-account-a-best-practice-guide.md): Set up your GymLeads company account for success. - [Setting Up & Managing Your Team](http://support.gymleads.net/en/articles/438093-setting-up-managing-your-team.md): Inviting, setting up and managing your team members to your locations - [User Roles](http://support.gymleads.net/en/articles/928815-user-roles.md): What are the different user roles and what can they do - [Setting Sales Targets](http://support.gymleads.net/en/articles/1500190-setting-sales-targets.md): How to set sales targets for you and your team ## How It Works - [Funnel Audience Filters and Triggers](http://support.gymleads.net/en/articles/5734812-funnel-audience-filters-and-triggers.md): An entire list of all the filters and triggers that can be used in funnels - [Custom Mail Merge Tags](http://support.gymleads.net/en/articles/6150774-custom-mail-merge-tags.md): Create customer merge fields and tags for templates, bulk messages and funnels. - [Lead Settings](http://support.gymleads.net/en/articles/5348908-lead-settings.md) - [Front Desk Kiosk](http://support.gymleads.net/en/articles/4584543-front-desk-kiosk.md): Introducing the new GymLeads Front Desk App - [Email to Lead Maps & Reinquiries](http://support.gymleads.net/en/articles/4330784-email-to-lead-maps-reinquiries.md): How to setup your website integration to not affect old leads/members - [Tags](http://support.gymleads.net/en/articles/3327238-tags.md): Using tags to filter through your reports and marketing - [Sales Dashboard](http://support.gymleads.net/en/articles/3097834-sales-dashboard.md): How to best use the sales dashboard as your daily guide - [Using the Management Dashboard](http://support.gymleads.net/en/articles/3035123-using-the-management-dashboard.md): How to best use and read the management dashboard - [Shared Inbox](http://support.gymleads.net/en/articles/2151852-shared-inbox.md): Make sure you never miss a message again! - [Setting Up Deals](http://support.gymleads.net/en/articles/2292269-setting-up-deals.md): Learn how to add and manage deals for your company - [Trials](http://support.gymleads.net/en/articles/2087197-trials.md): Keep track of leads in a trial and when they will finish. - [The Calendar](http://support.gymleads.net/en/articles/1253949-the-calendar.md): How to view you and your team mates schedules - [Adding Location Hours](http://support.gymleads.net/en/articles/2793123-adding-location-hours.md): Learn how to customise your locations' opening hours - [Capturing new leads](http://support.gymleads.net/en/articles/438136-capturing-new-leads.md): How can GymLeads help automate your lead capture? - [Assigning new leads](http://support.gymleads.net/en/articles/438140-assigning-new-leads.md): Assigning a lead to a member of your sales team - [Managing your leads](http://support.gymleads.net/en/articles/438150-managing-your-leads.md): Editing, updating and managing leads in GymLeads - [How to re-assign a Lead](http://support.gymleads.net/en/articles/2782680-how-to-re-assign-a-lead.md): Sometimes you will need to transfer leads between users. This article explains how to re-assign a lead to a different user. - [Auto-assigning leads](http://support.gymleads.net/en/articles/1299174-auto-assigning-leads.md): For clubs that want to assign all leads to a single user - [Closing With a Deal](http://support.gymleads.net/en/articles/1732470-closing-with-a-deal.md): Keep track of your different deals - [GymLeads Kiosk iOS App](http://support.gymleads.net/en/articles/1142769-gymleads-kiosk-ios-app.md): Capture walk in leads via the Kiosk iOS app - [Tracking Calls Based On Salespeople](http://support.gymleads.net/en/articles/5965601-tracking-calls-based-on-salespeople.md): There are a few ways to track calls in our reporting section. - [Automatic Reporting](http://support.gymleads.net/en/articles/3076256-automatic-reporting.md): Automatically schedule customised reports to a chosen user - [Trials Report](http://support.gymleads.net/en/articles/3056753-trials-report.md): Undersand how effective your trials are at converting leads - [The Sales Performance Report](http://support.gymleads.net/en/articles/2820511-the-sales-performance-report.md): Reporting on your Locations overall Sales Performance - [Lost Leads Report](http://support.gymleads.net/en/articles/3021924-lost-leads-report.md): Report to gauge how, why and when you are losing leads - [Deals Report](http://support.gymleads.net/en/articles/3034931-deals-report.md): To understand which of your deals/memberships are more popular - [Lead Allocation Report](http://support.gymleads.net/en/articles/3034886-lead-allocation-report.md): Report to gauge sales team assignment and closure rate - [Leads Report](http://support.gymleads.net/en/articles/3018510-leads-report.md): How to use and understand the leads report - [The Time Taken Report](http://support.gymleads.net/en/articles/2947993-the-time-taken-report.md): Learn how to use the Time Taken report to understand how long key tasks are taking in your sales process - [The Activity Report](http://support.gymleads.net/en/articles/3015296-the-activity-report.md): Learn more about the Activity Report and how to use it - [Appointment and Call Outcomes](http://support.gymleads.net/en/articles/4200121-appointment-and-call-outcomes.md): Describing the different outcomes for calls and appointments - [Setting up funnels with transactional messages and emails](http://support.gymleads.net/en/articles/3327116-setting-up-funnels-with-transactional-messages-and-emails.md): How to make sure transactional content reaches leads through a funnel - [Sending an SMS](http://support.gymleads.net/en/articles/438168-sending-an-sms.md): Communicating with leads via SMS - [Top-up up SMS credit](http://support.gymleads.net/en/articles/438117-top-up-up-sms-credit.md): How to add funds to your SMS balance - [Sending an email](http://support.gymleads.net/en/articles/438171-sending-an-email.md): Communicating with leads via email - [Your GymLeads Email Address](http://support.gymleads.net/en/articles/928833-your-gymleads-email-address.md): Why do we give you a GymLeads email address? - [Creating Call Schedules](http://support.gymleads.net/en/articles/1254002-creating-call-schedules.md): Set up and manage call schedules with automated follow up messages - [Working with a lead in a call schedule](http://support.gymleads.net/en/articles/1254024-working-with-a-lead-in-a-call-schedule.md): How call schedules make working with leads easier ## GymLeads Marketing App - [Funnel Examples](http://support.gymleads.net/en/articles/3813073-funnel-examples.md): Helping you create the most common Funnels we see - [Transitioning from the GymLeads Sales app](http://support.gymleads.net/en/articles/1700069-transitioning-from-the-gymleads-sales-app.md): Transition to our brand new email and SMS marketing automation platform. - [Introducing the GymLeads Marketing app](http://support.gymleads.net/en/articles/1700066-introducing-the-gymleads-marketing-app.md): Discover GymLeads' comprehensive email and SMS marketing automation platform. - [Transactional vs Marketing Communication](http://support.gymleads.net/en/articles/1875515-transactional-vs-marketing-communication.md): What they mean and when to use them - [Creating a Quick Send email template](http://support.gymleads.net/en/articles/1700084-creating-a-quick-send-email-template.md): Create quick and simple text-only email templates that you can use across automation funnels and bulk messaging. - [Designing the default Quick Send email template \(System Templates\)](http://support.gymleads.net/en/articles/1700082-designing-the-default-quick-send-email-template-system-templates.md): Change how your Quick Send emails look by updating the template. - [Creating an SMS template](http://support.gymleads.net/en/articles/1700091-creating-an-sms-template.md): Create SMS templates that you can use across automation funnels and bulk messaging. - [Bulk Emails](http://support.gymleads.net/en/articles/1700092-bulk-emails.md): Send a personalised email message, such as a newsletter or a promotion, to a select group of leads or clients. - [Bulk SMS](http://support.gymleads.net/en/articles/1700099-bulk-sms.md): Send a personalised SMS, such as a promotion, to a select group of leads and clients. - [Creating a new group](http://support.gymleads.net/en/articles/1700073-creating-a-new-group.md): Segment your leads and clients into dynamic groups for targeted messaging. - [Manually updating group members](http://support.gymleads.net/en/articles/1703359-manually-updating-group-members.md): Manually add and remove group members. - [Funnels - Using a group for your audience](http://support.gymleads.net/en/articles/4313585-funnels-using-a-group-for-your-audience.md): This article will take you through how to use a group as your Funnel audience - [Setting up a Marketing Funnel](http://support.gymleads.net/en/articles/1700070-setting-up-a-marketing-funnel.md): Create a marketing automation funnel to simplify onboarding, and improve engagement and retention. - [Appointment Confirmation & Reminder Messages](http://support.gymleads.net/en/articles/2151299-appointment-confirmation-reminder-messages.md): How to set up automatic appointment confirmation and reminder messages using the Funnels feature - [Pausing or deleting a funnel](http://support.gymleads.net/en/articles/1734410-pausing-or-deleting-a-funnel.md): How to stop or delete a funnel. - [Using Recipes](http://support.gymleads.net/en/articles/2411638-using-recipes.md): Use our expertly designed Email, SMS, Groups and Funnel Recipes to connect with your leads faster - [Private Email Recipes](http://support.gymleads.net/en/articles/2427690-private-email-recipes.md): Share your email templates with other GymLeads Users - [Enhanced Privacy](http://support.gymleads.net/en/articles/1875514-enhanced-privacy.md): What is it and how can it help you comply with new regulations ## Integrations - [GymLeads Companion App](http://support.gymleads.net/en/articles/5939710-gymleads-companion-app.md): A Phone App - [Calendly Integration](http://support.gymleads.net/en/articles/2742114-calendly-integration.md): Syncing client appointments through to GymLeads - [Email to lead mapping](http://support.gymleads.net/en/articles/971179-email-to-lead-mapping.md): How to automatically capture leads from your web forms - [CSV Imports](http://support.gymleads.net/en/articles/1146432-csv-imports.md): Import new and existing leads into your GymLeads account - [GymVUE Integration](http://support.gymleads.net/en/articles/4196625-gymvue-integration.md): How to set up and use the GymVUE integration - [Connecting Booker](http://support.gymleads.net/en/articles/3117818-connecting-booker.md): How integrate Booker with GymLeads - [Setting Up PerfectGym Integration](http://support.gymleads.net/en/articles/1941366-setting-up-perfectgym-integration.md): Export your leads as members to PerfectGym - [OneFitStop Integration](http://support.gymleads.net/en/articles/1087714-onefitstop-integration.md): How to send closed leads directly to your OneFitStop account - [Connecting to Glofox](http://support.gymleads.net/en/articles/3076533-connecting-to-glofox.md): Connect GymLeads to Glofox member management software. - [GymMaster integration](http://support.gymleads.net/en/articles/437338-gymmaster-integration.md): How to send closed leads directly to your GymMaster account - [Connecting ClubManager](http://support.gymleads.net/en/articles/3141136-connecting-clubmanager.md): Integrating your ClubManager software with GymLeads - [Connecting to MINDBODY](http://support.gymleads.net/en/articles/1590021-connecting-to-mindbody.md): Connect GymLeads to MINDBODY member management software. - [Fixing common issues with the MINDBODY integration](http://support.gymleads.net/en/articles/1590068-fixing-common-issues-with-the-mindbody-integration.md): Troubleshoot errors and problems with the MINDBODY integration. - [Facebook Page not Showing](http://support.gymleads.net/en/articles/4337040-facebook-page-not-showing.md): Trouble Shooting your Facebook Integration - [Facebook Lead Ads](http://support.gymleads.net/en/articles/1146408-facebook-lead-ads.md): Capture leads from your Facebook Lead ads - [Facebook Messenger Integration](http://support.gymleads.net/en/articles/912287-facebook-messenger-integration.md): How does it work? - [Re-Adding your Facebook Integration](http://support.gymleads.net/en/articles/2903675-re-adding-your-facebook-integration.md): Prepare for changes made by Facebook to ensure your GymLeads & Facebook Integration continues to work after April 19th 2021. - [Facebook Integration](http://support.gymleads.net/en/articles/2450889-facebook-integration.md): Learn how to integrate your Facebook Page with GymLeads to easily capture leads. - [SnapDD Integration](http://support.gymleads.net/en/articles/2842876-snapdd-integration.md): Learn how to integrate GymLeads with SnapDD - [View your schedule on your iPhone](http://support.gymleads.net/en/articles/594235-view-your-schedule-on-your-iphone.md): View your appointments and call schedule on your iPhone or iPad - [View your schedule on Google calendar and Android](http://support.gymleads.net/en/articles/594218-view-your-schedule-on-google-calendar-and-android.md): View your appointments and call schedule on your android phone ## FAQ & Troubleshooting - [Updating payment details](http://support.gymleads.net/en/articles/4324703-updating-payment-details.md): Where and how to update direct debit details - [How to build an audience for an emails/SMS](http://support.gymleads.net/en/articles/4321416-how-to-build-an-audience-for-an-emails-sms.md): A guide on using filters for Bulk emails and Bulk SMS's - [Leads not going through Funnel](http://support.gymleads.net/en/articles/4313553-leads-not-going-through-funnel.md): This article will help you trouble shoot leads that aren't going through your Funnel. - [How to make a funnel live](http://support.gymleads.net/en/articles/4189770-how-to-make-a-funnel-live.md): A guide to make sure your funnels are active - [Manually adding a lead](http://support.gymleads.net/en/articles/4221066-manually-adding-a-lead.md): How to add a lead directly into GymLeads - [Exporting Leads](http://support.gymleads.net/en/articles/4220623-exporting-leads.md): How to export a list of leads - [Removing a User](http://support.gymleads.net/en/articles/2439264-removing-a-user.md): Learn the steps to follow when a team member leaves the business - [Adding a New Location](http://support.gymleads.net/en/articles/2427451-adding-a-new-location.md): Learn how to add an additional location to your account - [Bulk Email Deliverability](http://support.gymleads.net/en/articles/2344958-bulk-email-deliverability.md): Tips to make sure your email campaigns get to your leads inbox! - [Why is my email disabled?](http://support.gymleads.net/en/articles/1276229-why-is-my-email-disabled.md): Learn why your email was disabled and how to fix it - [Frequently Asked Questions](http://support.gymleads.net/en/articles/438158-frequently-asked-questions.md) ## Pricing, Privacy & Terms - [GymLeads email and SMS sending guidelines](http://support.gymleads.net/en/articles/437323-gymleads-email-and-sms-sending-guidelines.md): Being a good citizen - [Privacy policy & terms and conditions](http://support.gymleads.net/en/articles/437321-privacy-policy-terms-and-conditions.md) - [GymLeads and the GDPR](http://support.gymleads.net/en/articles/1833505-gymleads-and-the-gdpr.md): What the GDPR means for you, and how GymLeads can help - [SMS and Email Marketing in the United States](http://support.gymleads.net/en/articles/1329425-sms-and-email-marketing-in-the-united-states.md): Complying with the TCPA - [SMS and Email marketing in Canada](http://support.gymleads.net/en/articles/1329407-sms-and-email-marketing-in-canada.md): How to comply with CASL - [SMS and Email Marketing in the United Kingdom](http://support.gymleads.net/en/articles/1329460-sms-and-email-marketing-in-the-united-kingdom.md): Complying with the Data Protection Act \(2008\) - [Sending Reputation and Limits](http://support.gymleads.net/en/articles/1804780-sending-reputation-and-limits.md): What is your sending reputation ## News & Updates - [GymLeads - New Features](http://support.gymleads.net/en/articles/3338883-gymleads-new-features.md): Announcing the exciting new features released by GymLeads! - [What's New at GymLeads](http://support.gymleads.net/en/articles/2151724-what-s-new-at-gymleads.md): Keep up to date with the latest GymLeads features ## Best Practice Guides - [Designing a High Performing Email](http://support.gymleads.net/en/articles/2853417-designing-a-high-performing-email.md): Read our best practice tips for designing an email that will perform will and help you drive action.