FAQ & Troubleshooting

Some commonly asked questions and troubleshooting issues.

12 articles in this collection
Written by Aron, Courtney, and Danni-elle Broad

Updating payment details

Where and how to update direct debit details

Written by Danni-elle Broad
Updated over a week ago

How to build an audience for an emails/SMS

A guide on using filters for Bulk emails and Bulk SMS's

Written by Danni-elle Broad
Updated over a week ago

Leads not going through Funnel

This article will help you trouble shoot leads that aren't going through your Funnel.

Written by Courtney
Updated over a week ago

How to make a funnel live

A guide to make sure your funnels are active

Written by Danni-elle Broad
Updated over a week ago

Updating Billing Details

Learn how to update your billing details for a specific location

Written by Courtney
Updated over a week ago

Manually adding a lead

How to add a lead directly into GymLeads

Written by Danni-elle Broad
Updated over a week ago

Exporting Leads

How to export a list of leads

Written by Danni-elle Broad
Updated over a week ago

Removing a User

Learn the steps to follow when a team member leaves the business

Written by Courtney
Updated over a week ago

Adding a New Location

Learn how to add an additional location to your account

Written by Courtney
Updated over a week ago

Bulk Email Deliverability

Tips to make sure your email campaigns get to your leads inbox!

Written by Courtney
Updated over a week ago

Why is my email disabled?

Learn why your email was disabled and how to fix it

Written by Aron
Updated over a week ago

Frequently Asked Questions

Written by Aron
Updated over a week ago