FAQ & Troubleshooting

Some commonly asked questions and troubleshooting issues.

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12 articles in this collection
Written by Aron and Taylor Bradfield

Updating payment details

Where and how to update direct debit details
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Written by Taylor Bradfield
Updated over a week ago

How to build an audience for an emails/SMS

A guide on using filters for Bulk emails and Bulk SMS's
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Written by Taylor Bradfield
Updated over a week ago

Leads not going through Funnel

This article will help you trouble shoot leads that aren't going through your Funnel.
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Written by Taylor Bradfield
Updated over a week ago

How to make a funnel live

A guide to make sure your funnels are active
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Written by Taylor Bradfield
Updated over a week ago

Updating Billing Details

Learn how to update your billing details for a specific location
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Written by Taylor Bradfield
Updated over a week ago

Manually adding a lead

How to add a lead directly into GymLeads
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Written by Taylor Bradfield
Updated over a week ago

Exporting Leads

How to export a list of leads
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Written by Taylor Bradfield
Updated over a week ago

Removing a User

Learn the steps to follow when a team member leaves the business
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Written by Taylor Bradfield
Updated over a week ago

Adding a New Location

Learn how to add an additional location to your account
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Written by Taylor Bradfield
Updated over a week ago

Bulk Email Deliverability

Tips to make sure your email campaigns get to your leads inbox!
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Written by Taylor Bradfield
Updated over a week ago

Why is my email disabled?

Learn why your email was disabled and how to fix it
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Written by Aron
Updated over a week ago

Frequently Asked Questions

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Written by Aron
Updated over a week ago