How It Works

Learn how to use the GymLeads platform to manage leads, track targets and measure your KPIs.

34 articles in this collection
Written by Aron and Danni-elle Broad

General

Front Desk Kiosk

Introducing the new GymLeads Front Desk App

Written by Danni-elle Broad
Updated over a week ago

Email to Lead Maps & Reinquiries

How to setup your website integration to not affect old leads/members

Written by Danni-elle Broad
Updated over a week ago

Tags

Using tags to filter through your reports and marketing

Written by Danni-elle Broad
Updated over a week ago

Sales Dashboard

How to best use the sales dashboard as your daily guide

Written by Danni-elle Broad
Updated over a week ago

Using the Management Dashboard

How to best use and read the management dashboard

Written by Danni-elle Broad
Updated over a week ago

Shared Inbox

Make sure you never miss a message again!

Written by Danni-elle Broad
Updated over a week ago

Setting Up Deals

Learn how to add and manage deals for your company

Written by Danni-elle Broad
Updated over a week ago

Trials

Keep track of leads in a trial and when they will finish.

Written by Aron
Updated over a week ago

The calendar

How to view you and your team mates schedules

Written by Aron
Updated over a week ago

Adding Location Hours

Learn how to customise your locations' opening hours

Written by Danni-elle Broad
Updated over a week ago

Leads

Capturing new leads

How can GymLeads help automate your lead capture?

Written by Danni-elle Broad
Updated over a week ago

Assigning new leads

Assigning a lead to a member of your sales team

Written by Aron
Updated over a week ago

Managing your leads

Editing, updating and managing leads in GymLeads

Written by Aron
Updated over a week ago

How to re-assign a Lead

Sometimes you will need to transfer leads between users. This article explains how to re-assign a lead to a different user.

Written by Danni-elle Broad
Updated over a week ago

Auto-assigning leads

For clubs that want to assign all leads to a single user

Written by Aron
Updated over a week ago

Closing With a Deal

Keep track of your different deals

Written by Aron
Updated over a week ago

GymLeads Kiosk iOS App

Capture walk in leads via the Kiosk iOS app

Written by Aron
Updated over a week ago

Reports

Automatic Reporting

Automatically schedule customised reports to a chosen user

Written by Danni-elle Broad
Updated over a week ago

Trials Report

Undersand how effective your trials are at converting leads

Written by Danni-elle Broad
Updated over a week ago

The Sales Performance Report

Reporting on your Locations overall Sales Performance

Written by Danni-elle Broad
Updated over a week ago

Lost Leads Report

Report to gauge how, why and when you are losing leads

Written by Danni-elle Broad
Updated over a week ago

Deals Report

To understand which of your deals/memberships are more popular

Written by Danni-elle Broad
Updated over a week ago

Lead Allocation Report

Report to gauge sales team assignment and closure rate

Written by Danni-elle Broad
Updated over a week ago

Leads Report

How to use and understand the leads report

Written by Danni-elle Broad
Updated over a week ago

The Time Taken Report

Learn how to use the Time Taken report to understand how long key tasks are taking in your sales process

Written by Danni-elle Broad
Updated over a week ago

The Activity Report

Learn more about the Activity Report and how to use it

Written by Danni-elle Broad
Updated over a week ago

Communication

Appointment and Call Outcomes

Describing the different outcomes for calls and appointments

Written by Danni-elle Broad
Updated over a week ago

Setting up funnels with transactional messages and emails

How to make sure transactional content reaches leads through a funnel

Written by Danni-elle Broad
Updated over a week ago

Sending an SMS

Communicating with leads via SMS

Written by Aron
Updated over a week ago

Top-up up SMS credit

How to add funds to your SMS balance

Written by Aron
Updated over a week ago

Sending an email

Communicating with leads via email

Written by Danni-elle Broad
Updated over a week ago

Your GymLeads Email Address

Why do we give you a GymLeads email address?

Written by Aron
Updated over a week ago

Call schedules

Creating Call Schedules

Set up and manage call schedules with automated follow up messages

Written by Aron
Updated over a week ago

Working with a lead in a call schedule

How call schedules make working with leads easier

Written by Aron
Updated over a week ago