You can send an email to a lead by clicking on their email address located on their profile. You can then select a template you’ve already added into the system or start typing a manual email of your own, using our merge tags to help populate your information:
Your signature is generated based on your profile details, so it works best when you've set your full name, phone number, and profile picture.
Email works best when it's personal, so we make it appear as though the email is coming from you.
Leads can one click to unsubscribe from any email sent. If they have opted out, all emails or SMSs will be blocked. You can see if a lead has opted out by clicking edit and looking at the opt-out value.
When leads reply, you’ll be able to view them under the ‘Emails’ tab on their profile: